Can you make returns to Neptune for free? What is Neptune's exchange policy?

What's Neptune's returns and exchanges policy? Can you return in-store? How many days do you have to return items to Neptune for a full refund? Do I need a receipt to return my item to Neptune? Do items need to be in new condition?
Returns & exchanges policies rating: 4.0 - 1 ratings

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It looks like Neptune may not offer free returns & exchanges. See 6,544 brands that do offer free returns & exchanges.
Knoji Staff
138
Posted Sep 19, 2018

We researched this, and it does not look like Neptune offers free returns currently. You will find the most current information on Neptune's returns and exchanges policy on this page.

Please check out their homepage for more information on returning items.

Learn more at getneptune.com.

Amazon.com is also offering discounts on select Neptune items on their website.

Update: we've found 2 more smartwatches stores that currently offer free returns & exchanges and 770 electronics stores that are offering free returns & exchanges . You can also view all 6,544 stores that offer free returns & exchanges across all categories.

This user rated Neptune's returns & exchanges policies: 4.0
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Rated 3.9 - 21 reviews

About Neptune

Neptune is a small to mid-size smartwatches company operating the e-commerce site getneptune.com. Neptune sells its products and services in the smartwatches vertical, offering discounts and promo codes to its customers infrequently. Neptune has good ratings among shoppers on Knoji, with 21 ratings and an average rating of 3.9 stars. Neptune scores decently compared to other brands in the smartwatches industry, providing 2 e-commerce features to better serve its customers.

Neptune's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Maybe
It appears that Neptune may not offer free returns & exchanges currently. Read full answer >>
Free Shipping:
Maybe
It appears that Neptune may not offer free shipping currently. Read full answer >>
International Shipping:
Maybe
It appears that Neptune may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that Neptune may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Maybe
It appears that Neptune may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that Neptune may not accept Apple Pay currently. Read full answer >>
Discount Policies
Promo Codes:
No
It appears that Neptune may not offer promo codes currently. Read full answer >>
Sales:
Maybe
It appears that Neptune may not offer sales currently. Read full answer >>
Military Discounts:
Maybe
It appears that Neptune may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that Neptune may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that Neptune may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Neptune may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Neptune may not offer birthday discounts currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Neptune offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Maybe
It appears that Neptune may not offer money-back guarantee currently. Read full answer >>
Customer Reviews:
Maybe
It appears that Neptune may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Neptune may not offer social media pages currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that Neptune may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
No
It appears that Neptune may not offer affiliate programs currently. Read full answer >>
View all features